At Xinhang Trading (Sheyang) Co., Ltd, we are committed to delivering high-quality women’s clothing with efficient and reliable shipping. Please review our shipping policy for details on processing times, delivery options, and international shipping.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 7-15 business days | Free (on orders over $XX) |
| Express Shipping | 3-7 business days | Based on location |
| Local Courier (if applicable) | 2-5 business days | Based on location |
Note: Delivery times may vary depending on the destination and local customs processing.
3. International Shipping
- We offer worldwide shipping to most countries.
- International shipping fees are calculated at checkout based on the destination.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided link or through our website’s tracking page.
- If you experience any issues with tracking, please contact us at xinhangtrading@gmail.com.
5. Delays & Lost Packages
- Unforeseen delays may occur due to customs, weather conditions, or courier disruptions.
- If your package has not arrived within the estimated delivery time, please contact us for assistance.
- We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.
6. Order Changes & Cancellations
- Changes or cancellations can only be made within 12 hours after placing an order.
- Once an order is processed and shipped, we cannot make modifications.
7. Contact Us
For any questions regarding shipping, feel free to reach out:
📧 Email: xinhangtrading@gmail.com
📞 Phone: 15396278819